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Reviewed guest guidance

Policy Summaries

These owner-approved summaries explain important points in plain language. The Booking Terms shown by NightsBridge govern a Reservation.

Relevant to all stays

Arrival and access

Check-in is from 14:00 and check-out is by 10:00. Early check-in or late check-out may be possible by prior arrangement but is not guaranteed. Gate and key lock-box codes are sent privately before arrival. Keep the codes confidential and contact the On-site Manager if you need access assistance.

Last reviewed

Relevant to Grand Two-Bedroom, One-Bedroom, En-Suite Two-Bedroom, Studio

Occupancy and house rules

Grand Two-Bedroom accommodates up to six guests, with a maximum of five adults, plus one infant using a camp cot available on request. One-Bedroom accommodates up to four guests, with a maximum of two adults, plus one infant using a camp cot available on request. En-Suite Two-Bedroom accommodates up to six guests, with a maximum of five adults, plus one infant using a camp cot available on request. Its double sleeper couch sleeps one adult and one child. Studio accommodates up to two adults and two children, plus one infant using a camp cot available on request. Its double sleeper couch sleeps two children. Children count towards each accommodation’s guest maximum; the infant does not. The lead guest must be at least 18 and must stay at the Accommodation Unit. Smoking is permitted outdoors only. Pets, parties, and events are not permitted. Quiet hours are 22:00–08:00, and visitors require prior approval. Use only wood or charcoal in the braai, keep the area ventilated, never leave the fire unattended, supervise children, and extinguish the fire fully after use.

Last reviewed

Relevant to Direct Bookings

Reservations, payment, and cancellation

A Reservation is confirmed only when NightsBridge issues confirmation. Payment is by EFT. A 50% deposit is required, with the balance due seven days before check-in or full payment required when reserving within seven days of arrival. The standard NightsBridge cancellation schedule charges 25% of the deposit at 22–30 days before arrival, 50% of the deposit at 15–21 days, 100% of the deposit at 8–14 days, and 100% of the Reservation total within seven days. Single-night stays are marked non-refundable in NightsBridge. These percentages distinguish the deposit from the full Reservation value. Applicable law and the Booking Terms presented by NightsBridge govern the final charge. Live prices, restrictions, payment arrangements, and final applicable terms are shown by NightsBridge.

Last reviewed

Relevant to Grand Two-Bedroom, One-Bedroom, En-Suite Two-Bedroom, Studio

Utilities, housekeeping, and security

Solar and battery backup supports ordinary electricity outages, although extended outages or unusually heavy simultaneous use may affect availability. During municipal water outages, tank water supplies all taps, toilets, the shower, and hot water, but it is not suitable for drinking. Optional housekeeping is available with one day's notice for R100 per day. Linen is changed every four days and towels every two days at no additional charge. Exterior security cameras monitor gate entrances and parking without audio. Footage is retained for seven days and may be accessed by the On-site Manager when necessary.

Last reviewed