Skip to content

Plan your stay

Frequently asked questions

Practical answers for planning a stay. Where a question touches our policies, follow the linked reviewed Policy Summary for the complete plain-language explanation.

Accommodation

Where is Yellowwood Villas?

Yellowwood Villas is in Walmer, Gqeberha (formerly Port Elizabeth). Our Location page publishes the exact street address and verified property pin.

How many guests can the Grand Two-Bedroom accommodate?

It accommodates up to six guests, with a maximum of five adults, across two bedrooms and a double sleeper couch, plus one infant using a camp cot available on request. Children count towards the six-guest maximum.

Relevant Policy Summaries:Occupancy and house rules

How are the bedroom beds configured?

Each bedroom, and the open-plan sleeping area in Studio, can be configured with one king-size bed or two single beds.

Are the Accommodation Units step-free?

Grand Two-Bedroom has a step-free entrance and a level interior. One-Bedroom has no stairs, but there is a step onto the patio. En-Suite Two-Bedroom and Studio each have a step at the entrance and a step onto the patio. Yellowwood Villas does not currently describe any Accommodation Unit as wheelchair accessible because doorway widths, manoeuvring space, and bathroom access have not been formally assessed.

How many guests can One-Bedroom accommodate?

It accommodates up to four guests, with a maximum of two adults, in a king-or-twin bedroom and a double sleeper couch, plus one infant using a camp cot available on request. Children count towards the four-guest maximum; the infant does not.

Relevant Policy Summaries:Occupancy and house rules

How many guests can En-Suite Two-Bedroom accommodate?

It accommodates up to six guests, with a maximum of five adults, across two king-or-twin bedrooms and a double sleeper couch that sleeps one adult and one child. One infant may use a camp cot available on request in addition to the six guests. Children count towards the six-guest maximum; the infant does not.

Relevant Policy Summaries:Occupancy and house rules

How many guests can Studio accommodate?

Studio accommodates up to two adults and two children, with a king-or-twin sleeping area and a double sleeper couch for two children. One infant may use a camp cot available on request in addition to the four guests. Children count towards the four-guest maximum; the infant does not.

Relevant Policy Summaries:Occupancy and house rules

House rules

Are children, infants, or pets permitted?

Children are welcome within each accommodation’s guest limit: six guests (maximum five adults) for Grand Two-Bedroom and En-Suite Two-Bedroom, and four guests (maximum two adults) for One-Bedroom and Studio. Studio accommodates up to two adults and two children; its double sleeper couch sleeps two children. The En-Suite Two-Bedroom sleeper couch sleeps one adult and one child. Each accommodation also permits one infant using a camp cot available on request; the infant does not count towards the guest maximum. Pets are not permitted.

Relevant Policy Summaries:Occupancy and house rules

Amenities and services

Do the Accommodation Units have a braai?

Yes. Grand Two-Bedroom has a separate indoor braai and dining room. One-Bedroom, En-Suite Two-Bedroom and Studio each have a braai on their private covered patio. Guests supply their own wood or charcoal and must follow the fire-safety rules in the linked Policy Summary.

Relevant Policy Summaries:Occupancy and house rules

Is parking available?

Yes. Grand Two-Bedroom and En-Suite Two-Bedroom each have parking for two vehicles, and One-Bedroom and Studio each have one allocated parking space. Parking is behind a motorised gate.

Is Wi-Fi available?

Yes. The Accommodation Unit has fibre Wi-Fi. A smart television is available for guests to sign in to their own streaming accounts.

What happens during electricity or water outages?

Solar and battery backup supports the Accommodation Unit during ordinary electricity outages. Extended outages or unusually heavy simultaneous use may affect availability. Tank water supplies the Accommodation Unit during municipal water outages but is not suitable for drinking.

Relevant Policy Summaries:Utilities, housekeeping, and security

Is housekeeping included?

You can request optional housekeeping at least one day ahead for R100 per day. Linen changes every four days and automatic towel changes every two days are included.

Relevant Policy Summaries:Utilities, housekeeping, and security

Arrival and access

What are the check-in and check-out times?

Standard arrival begins at 14:00 and departure is by 10:00. Earlier arrival or later departure may be available by prior arrangement but is not guaranteed.

Relevant Policy Summaries:Arrival and access

Booking and rates

What is the typical nightly price?

Grand Two-Bedroom and En-Suite Two-Bedroom each have an Indicative Rate of R1,380–R1,980 per Accommodation Unit per night. Base pricing includes up to four guests; additional guests are R150 per person per night, up to six guests, with a maximum of five adults. Peak-season rates generally apply from 15 December to 10 January. The range is indicative only; NightsBridge provides live availability and the final price. One-Bedroom starts at R950 per night for one or two guests, with R150 per additional guest up to four guests (maximum two adults). Its peak season is mid-December to mid-January, when rates may be higher. Studio starts at R890 per night for one or two guests, with R150 per additional guest up to four guests (maximum two adults and two children). Seasonal rates may be higher.

Relevant Policy Summaries:Reservations, payment, and cancellation

How do I make or change a Reservation?

Use the Yellowwood Villas Booking Journey to continue to NightsBridge. A Reservation or change exists only when NightsBridge confirms it. An Enquiry does not secure an Accommodation Unit.

Relevant Policy Summaries:Reservations, payment, and cancellation

What is the cancellation policy?

Cancellation charges depend on the notice given and the circumstances. See the linked Policy Summary and the authoritative Booking Terms presented by NightsBridge before confirming.

Relevant Policy Summaries:Reservations, payment, and cancellation